VIGO is recruiting a full-time Principal BMS Engineer for a thriving client in the Smart Buildings sector within the Scotland region. If you’re an accomplished BMS Engineer with a strong drive for excellent service delivery, this opportunity presents a unique chance for you to advance your career within a rapidly growing team.
Role Overview
In this key role, you’ll take charge of delivering top-notch service to customers, exceeding contractual obligations, and driving innovation within the BMS industry. The position demands a hands-on approach, including field service in addition to promoting customer satisfaction. We are searching for candidates who are passionate about technology and innovation, and who can work independently whilst dedicated to the highest standards of customer satisfaction.
Key Responsibilities
Taking full ownership and leading your customer base
Meeting and exceeding specifically tailored contractual requirements
Working closely with customers to identify and resolve operational issues
Providing detailed and accurate service visit reports
Working collaboratively with account management and administration teams
Proactively identifying solutions for improvements, energy savings, upgrades or repairs
Identifying energy and enhancement projects and opportunities
Participating in the team call out rota and providing support to other team members as necessary
Actively engaging in continuous professional development activities through relevant training opportunities
The Ideal Candidate
Possesses BMS engineering experience with primary knowledge of Trend, Tridium or EcoStruxure, and other legacy systems
Has experience in a field service environment with a track record of excellent customer service
Is able to work independently without supervision
Shows a commitment to customer satisfaction
Demonstrates a flexible and self-motivated approach to work
Holds a full driving license
What’s on Offer
Competitive salary
Company car or allowance
Local travel (within 1.5 hours of your home) wherever possible
Private health care for you and your family, with online private GP
Annual bonus
Reward scheme for discounted sportswear, free Apple watches, cinema tickets etc.
Additional leave after 5 years’ service
Option to buy additional annual leave days or sell unused leave
Purchase of bicycles via cycle to work scheme
Personal development plan
Investment in training, including full suite of BCIA courses and personal development training
Participation in quarterly recognition awards
Financial rewards for employee referrals
High staff retention rates
The company are passionate about professional growth and offer exceptional rewards for the right individuals who demonstrate dedication and skill.
Apply now or contact the VIGO team to find out more.